Mobile deposit issues

Incident Report for SF Fire Credit Union

Resolved

This incident has been resolved.

Posted Oct 31, 2018 - 12:02 PDT

Monitoring

The issue appears to have been resolved by our mobile deposit vendor. We will continue to monitor the situation to ensure all issues have been resolved. We thank you for your continued patience.

Posted Oct 31, 2018 - 10:50 PDT

Investigating

We are currently experiencing issues with mobile deposits on some device types. We are actively troubleshooting to pinpoint the issue. We apologize for any inconvenience.

Posted Oct 31, 2018 - 09:46 PDT

This incident affected: Online Services (Money Movement).