Partial System Outage
Online Services Operational
90 days ago
99.96 % uptime
Today
Online & Mobile Banking ? Operational
90 days ago
99.96 % uptime
Today
Alerts & Notifications Operational
Online Account Opening Operational
Mobile Deposit Operational
Bill Pay Operational
Money Movement ? Operational
Documents & Check Images Operational
Message Center ? Operational
Mortgage Account Portal Operational
Card Management (Card Activation, Travel Notifications, PIN changes) Operational
Credit Card Rewards Operational
Contact Center ? Operational
Phone Support ? Operational
Web Chat Operational
Card Services Operational
Activation Operational
Purchases & Transactions Operational
Orders & Reissues ? Operational
Credit Card Rewards ? Operational
California St. Branch Operational
California CoinStar Operational
California ATM Operational
Stonestown Branch Major Outage
Stonestown Branch Lobby Operational
Stonestown ATM Major Outage
Stonestown CoinStar Operational
Noe Valley Branch Operational
Noe Valley Branch ATM Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Mar 18, 2024

No incidents reported today.

Mar 17, 2024

No incidents reported.

Mar 16, 2024

No incidents reported.

Mar 15, 2024

No incidents reported.

Mar 14, 2024

No incidents reported.

Mar 13, 2024

No incidents reported.

Mar 12, 2024

No incidents reported.

Mar 11, 2024

No incidents reported.

Mar 10, 2024

No incidents reported.

Mar 9, 2024

No incidents reported.

Mar 8, 2024

No incidents reported.

Mar 7, 2024

No incidents reported.

Mar 6, 2024
Completed - The scheduled maintenance has been completed.
Mar 6, 19:40 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 6, 19:30 PST
Scheduled - Please be advised, Online & Mobile Banking will be unavailable due to a scheduled maintenance during the time slot listed below. We apologize for any inconvenience this may cause.
Mar 6, 13:07 PST
Mar 5, 2024
Resolved - This incident has been resolved.
Mar 5, 14:11 PST
Investigating - Our phone and chat services are currently unavailable.
Online and Mobile Banking are available. Please send us a message using the message center with any assistance you need.
We apologize for the inconvenience and are working to restore services as soon as possible.

Mar 5, 12:17 PST
Mar 4, 2024
Resolved - This incident has been resolved.
Mar 4, 16:44 PST
Investigating - We are currently experiencing an issue with our eStatements & check image services. During this time new statements and check images may not be viewable in Online or Mobile Banking. We apologize for the inconvenience.
Mar 4, 15:17 PST