Connectivity issue with mortgage provider

Incident Report for SF Fire Credit Union

Resolved

This incident has been resolved.

Posted Sep 12, 2018 - 12:51 PDT

Identified

The issue has been identified and a fix is being implemented.

Posted Sep 12, 2018 - 10:08 PDT

Update

We are continuing to investigate this issue.

Posted Sep 12, 2018 - 10:08 PDT

Investigating

We are currently experiencing a connectivity issue with our mortgage servicer. Redirect links to our mortgage partner site may not work at this time. We apologize for any inconvenience and are working to restore the connectivity as soon as possible.

Posted Sep 12, 2018 - 08:13 PDT

This incident affected: Online Services (Online & Mobile Banking).