All Systems Operational

Uptime over the past 90 days. View historical uptime.
Online Services Operational
90 days ago
99.94 % uptime
Today
Online & Mobile Banking ? Operational
90 days ago
99.94 % uptime
Today
Alerts & Notifications Operational
Online Account Opening Operational
Mobile Deposit Operational
Bill Pay Operational
Money Movement ? Operational
Documents & Check Images Operational
Message Center ? Operational
Mortgage Account Portal Operational
Card Management (Card Activation, Travel Notifications, PIN changes) Operational
Credit Card Rewards Operational
Contact Center ? Operational
Phone Support ? Operational
Web Chat Operational
Card Services Operational
Activation Operational
Purchases & Transactions Operational
Orders & Reissues ? Operational
Credit Card Rewards ? Operational
California St. Branch Operational
90 days ago
98.9 % uptime
Today
California Branch Lobby Operational
90 days ago
100.0 % uptime
Today
California CoinStar Operational
90 days ago
96.7 % uptime
Today
California ATM Operational
90 days ago
100.0 % uptime
Today
Stonestown Branch Operational
90 days ago
97.87 % uptime
Today
Stonestown Branch Lobby Operational
90 days ago
100.0 % uptime
Today
Stonestown ATM Operational
90 days ago
99.68 % uptime
Today
Stonestown CoinStar Operational
90 days ago
93.94 % uptime
Today
Noe Valley Branch Operational
90 days ago
100.0 % uptime
Today
Noe Valley Branch Lobby Operational
90 days ago
100.0 % uptime
Today
Noe Valley Branch ATM Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Sep 1, 2025

No incidents reported today.

Aug 31, 2025

No incidents reported.

Aug 30, 2025

No incidents reported.

Aug 29, 2025

No incidents reported.

Aug 28, 2025
Online & Mobile Banking 2FA, One-Time Passwords issue
Resolved - This incident has been resolved.
Aug 28, 14:25 PDT
Identified - The issue has been identified and a fix is being implemented.
Aug 28, 14:17 PDT
Investigating - We are currently experiencing an issue with Online & Mobile Banking logins. Two-factor authentication and one-time passcodes are not being delivered, which may prevent some members from logging in. Members using biometric login or those not prompted for a passcode should not be affected. Our team is actively working to resolve this as quickly as possible. We apologize for any inconvenience this may cause. If you need immediate assistance, please contact us via Live Chat or call us at 415-678-4800.
Aug 28, 10:48 PDT
Aug 27, 2025

No incidents reported.

Aug 26, 2025

No incidents reported.

Aug 25, 2025

No incidents reported.

Aug 24, 2025

No incidents reported.

Aug 23, 2025

No incidents reported.

Aug 22, 2025

No incidents reported.

Aug 21, 2025

No incidents reported.

Aug 20, 2025

No incidents reported.

Aug 19, 2025

No incidents reported.

Aug 18, 2025

No incidents reported.

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