Monitoring - A fix has been implemented and we are monitoring the results.
Feb 02, 2023 - 10:53 PST
Investigating - We are currently investigating this issue.
Feb 02, 2023 - 10:26 PST
Monitoring - A fix has been implemented and we are monitoring the results.
Feb 02, 2023 - 10:07 PST
Investigating - We are investigating an issue with the response time of our Online & Mobile Banking platform. Some services may be intermittently affected, and we will provide updates as soon as possible. We apologize for any inconvenience.
Feb 02, 2023 - 09:59 PST
Online Services Operational
90 days ago
99.86 % uptime
Today
Online & Mobile Banking ? Operational
90 days ago
99.86 % uptime
Today
Alerts & Notifications Operational
Online Account Opening Operational
Mobile Deposit Operational
Bill Pay Operational
Money Movement ? Operational
Documents & Check Images Operational
Message Center ? Operational
Mortgage Account Portal Operational
Contact Center ? Operational
Phone Support ? Operational
Web Chat Operational
Card Services Operational
Activation Operational
Purchases & Transactions Operational
Orders & Reissues ? Operational
Credit Card Rewards ? Operational
California St. Branch Operational
California CoinStar Operational
California ATM Operational
Stonestown Branch Operational
Stonestown Branch Lobby Operational
Stonestown ATM Operational
Stonestown CoinStar Operational
Mint Plaza Branch Operational
Mint ATM Operational
Mint CoinStar Operational
Mint Plaza Lobby Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Feb 2, 2023

Unresolved incident: Online & Mobile Banking Response Time.

Feb 1, 2023

No incidents reported.

Jan 31, 2023

No incidents reported.

Jan 30, 2023

No incidents reported.

Jan 29, 2023

No incidents reported.

Jan 28, 2023

No incidents reported.

Jan 27, 2023

No incidents reported.

Jan 26, 2023

No incidents reported.

Jan 25, 2023

No incidents reported.

Jan 24, 2023

No incidents reported.

Jan 23, 2023
Resolved - This incident has been resolved.
Jan 23, 19:23 PST
Investigating - We are investigating an outage with our Online & Mobile Banking platform, and will provide updates as soon as possible. We apologize for any inconvenience.
Jan 23, 17:58 PST
Jan 22, 2023

No incidents reported.

Jan 21, 2023

No incidents reported.

Jan 20, 2023
Completed - The scheduled maintenance has been completed.
Jan 20, 02:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 19, 22:01 PST
Scheduled - We'll be performing regularly scheduled system maintenance. Access to Online & Mobile Banking may be restricted during this time.
Dec 29, 10:47 PST
Jan 19, 2023