All Systems Operational
Online Services Operational
90 days ago
99.99 % uptime
Today
Online Banking (Web) ? Operational
90 days ago
100.0 % uptime
Today
Mobile Banking (iOS) Operational
90 days ago
99.98 % uptime
Today
Mobile Banking (Android) Operational
90 days ago
99.98 % uptime
Today
Public Website Operational
Documents and Check Images Operational
Contact Center ? Operational
Phone Support ? Operational
Web Chat Operational
Debit & Credit Cards Operational
Activation Operational
Purchases & Transactions Operational
Orders & Reissues ? Operational
California St. Branch ? Operational
ATM Operational
CoinStar Operational
Stonestown Branch ? Operational
ATM Operational
CoinStar Operational
Mint Plaza Branch ? Operational
ATM Operational
CoinStar Operational
Pacifica Branch Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
had a major outage
had a partial outage
Past Incidents
Feb 27, 2020
Completed - The scheduled maintenance has been completed.
Feb 27, 00:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 26, 20:00 PST
Scheduled - We'll be performing regularly scheduled system maintenance. Access to Online & Mobile Banking may be restricted during this time.
Feb 19, 12:19 PST
Feb 25, 2020

No incidents reported.

Feb 24, 2020

No incidents reported.

Feb 23, 2020

No incidents reported.

Feb 22, 2020

No incidents reported.

Feb 21, 2020

No incidents reported.

Feb 20, 2020
Resolved - This incident has been resolved.
Feb 20, 15:42 PST
Investigating - The CoinStar machine at our Mint Plaza branch is unavailable at this time. We apologize for the inconvenience.
Feb 19, 08:11 PST
Completed - The scheduled maintenance has been completed.
Feb 20, 00:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 19, 20:00 PST
Scheduled - We'll be performing regularly scheduled system maintenance. Access to Online & Mobile Banking may be restricted during this time.
Feb 13, 14:32 PST
Feb 19, 2020
Resolved - This incident has been resolved.
Feb 19, 11:17 PST
Update - We are continuing to monitor for any further issues.
Feb 19, 10:31 PST
Monitoring - We are currently unable to print instant issue debit/credit cards from our California St. location.
Feb 19, 10:31 PST
Feb 18, 2020
Resolved - This incident has been resolved.
Feb 18, 08:54 PST
Identified - The CoinStar machine is unavailable at this time. We apologize for the inconvenience.
Feb 14, 16:25 PST
Feb 17, 2020

No incidents reported.

Feb 16, 2020

No incidents reported.

Feb 15, 2020

No incidents reported.

Feb 13, 2020

No incidents reported.