Partial System Outage
Uptime over the past 90 days. View historical uptime.
Online Services Operational
90 days ago
98.44 % uptime
Today
Online & Mobile Banking
Operational
90 days ago
99.04 % uptime
Today
Alerts & Notifications Operational
Online Account Opening Operational
Mobile Deposit Operational
Bill Pay Operational
Money Movement
Operational
Documents & Check Images Operational
Message Center
Operational
Mortgage Account Portal Operational
Card Management (Card Activation, Travel Notifications, PIN changes) Operational
Credit Card Rewrds Operational
90 days ago
78.27 % uptime
Today
Contact Center
Operational
Phone Support
Operational
Web Chat Operational
Card Services Operational
Activation Operational
Purchases & Transactions Operational
Orders & Reissues
Operational
Credit Card Rewards
Operational
California St. Branch Operational
California CoinStar Operational
California ATM Operational
Stonestown Branch Major Outage
Stonestown Branch Lobby Operational
Stonestown ATM Operational
Stonestown CoinStar Major Outage
Noe Valley Branch Operational
Noe Valley Branch ATM Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Past Incidents
Oct 2, 2023

No incidents reported today.

Oct 1, 2023

No incidents reported.

Sep 30, 2023

No incidents reported.

Sep 29, 2023
Online Banking Credit Card Rewards
Resolved - This incident has been resolved.
Sep 29, 11:25 PDT
Monitoring - A fix has been implemented and we are monitoring the results.
Sep 29, 11:12 PDT
Update - We are continuing to work on a fix for this issue.
Sep 29, 11:12 PDT
Identified - The issue has been identified and a fix is being implemented.
Sep 29, 09:15 PDT
Investigating - We are investigating an issue with the Credit Card Rewards portal. Thank you for your patience while we work to resolve this. We will provide updates as soon as possible. We apologize for any inconvenience this issue may cause.
Sep 28, 09:12 PDT
Sep 28, 2023
Online Banking Outage
Resolved - This incident has been resolved.
Sep 28, 09:04 PDT
Identified - We have identified an issue that is currently impacting Mobile App logins on Android devices. We apologize for any inconvenience this may cause and we are actively working to resolve this issue. We thank you for your patience.
Sep 15, 13:52 PDT
Sep 27, 2023

No incidents reported.

Sep 26, 2023

No incidents reported.

Sep 25, 2023

No incidents reported.

Sep 24, 2023

No incidents reported.

Sep 23, 2023

No incidents reported.

Sep 22, 2023

No incidents reported.

Sep 21, 2023

No incidents reported.

Sep 20, 2023

No incidents reported.

Sep 19, 2023

No incidents reported.

Sep 18, 2023
Online & Mobile Banking Response Time
Resolved - This incident has been resolved.
Sep 18, 15:11 PDT
Monitoring - A fix has been implemented and we are monitoring the results.
Sep 18, 14:24 PDT
Investigating - We are investigating an issue with the response time of our Online & Mobile Banking platform. Some services may be intermittently affected, and we will provide updates as soon as possible. We apologize for any inconvenience.
Sep 18, 12:12 PDT
Online & Mobile Banking Response Time
Resolved - This incident has been resolved.
Sep 18, 10:41 PDT
Investigating - We are investigating an issue with the response time of our Online & Mobile Banking platform. Some services may be intermittently affected, and we will provide updates as soon as possible. We apologize for any inconvenience.
Sep 18, 10:34 PDT
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