Update - We are continuing to investigate this issue.
Aug 20, 16:08 PDT
Investigating - We have detected an outage with our statement server and are currently investigating.
Aug 20, 14:28 PDT
Online Services Operational
90 days ago
97.63 % uptime
Today
Online Banking (Web) ? Operational
90 days ago
99.09 % uptime
Today
Mobile Banking (iOS) Operational
90 days ago
96.62 % uptime
Today
Mobile Banking (Android) Operational
90 days ago
97.18 % uptime
Today
Public Website Operational
Documents and Check Images Operational
Contact Center ? Operational
Phone Support ? Operational
Web Chat Operational
Debit & Credit Cards Operational
Activation Operational
Purchases & Transactions Operational
Orders & Reissues ? Operational
California St. Branch ? Operational
ATM Operational
CoinStar Operational
Stonestown Branch ? Operational
ATM Operational
CoinStar Operational
Mint Plaza Branch ? Operational
ATM Operational
CoinStar Operational
Pacifica Branch Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
had a major outage
had a partial outage
Past Incidents
Aug 21, 2019

No incidents reported today.

Aug 20, 2019
Resolved - This incident has been resolved.
Aug 20, 11:41 PDT
Investigating - We are currently experiencing an issue with the ATM at our Mint Plaza branch. Access to this ATM may be limited or unavailable at this time. We apologize for the inconvenience.
Aug 19, 07:37 PDT
Aug 18, 2019

No incidents reported.

Aug 17, 2019

No incidents reported.

Aug 16, 2019
Resolved - This incident has been resolved.
Aug 16, 08:03 PDT
Update - We are continuing to investigate this issue.
Aug 14, 11:05 PDT
Investigating - We are currently experiencing an issue with the ATM at our Mint Plaza branch. Access to this ATM may be limited or unavailable at this time. We apologize for the inconvenience.
Aug 14, 11:05 PDT
Aug 15, 2019

No incidents reported.

Aug 14, 2019
Resolved - This incident has been resolved.
Aug 14, 07:46 PDT
Investigating - The CoinStar machine is unavailable at this time. We apologize for the inconvenience.
Aug 12, 16:52 PDT
Aug 13, 2019

No incidents reported.

Aug 11, 2019

No incidents reported.

Aug 10, 2019

No incidents reported.

Aug 9, 2019

No incidents reported.

Aug 8, 2019

No incidents reported.

Aug 7, 2019
Resolved - This incident has been resolved.
Aug 7, 17:19 PDT
Identified - The CoinStar machine is unavailable at this time. We apologize for the inconvenience.
Aug 5, 08:01 PDT
Resolved - This incident has been resolved.
Aug 7, 17:06 PDT
Investigating - We are currently experiencing an issue with the ATM at our Mint Plaza branch. Access to this ATM may be limited or unavailable at this time. We apologize for the inconvenience.
Aug 6, 11:20 PDT