ATM (Mint Plaza) Service Alert
Investigating - We are currently experiencing an issue with the ATM at our Mint Plaza branch. Access to this ATM may be limited or unavailable at this time. We apologize for the inconvenience.
Oct 23, 12:28 PDT
Test Incident
Investigating - This is a test message, please disregard.
Oct 21, 16:43 PDT
Uptime over the past 90 days. View historical uptime.
Online Services Operational
90 days ago
99.94 % uptime
Today
Online Banking (Web) ? Operational
90 days ago
100.0 % uptime
Today
Mobile Banking (iOS) Operational
90 days ago
99.82 % uptime
Today
Mobile Banking (Android) Operational
90 days ago
100.0 % uptime
Today
Public Website Operational
Documents and Check Images Operational
Contact Center ? Operational
Phone Support ? Operational
Web Chat Operational
Debit & Credit Cards Operational
Activation Operational
Purchases & Transactions Operational
Orders & Reissues ? Operational
California St. Branch ? Operational
ATM Operational
CoinStar Operational
Stonestown Branch ? Operational
ATM Operational
CoinStar Operational
Mint Plaza Branch ? Under Maintenance
ATM Under Maintenance
CoinStar Operational
Pacifica Branch Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
had a major outage
had a partial outage

No incidents or maintenance related to this downtime.

Scheduled Maintenance
System Maintenance for Consumer Loan Portal Nov 16, 22:00 - Nov 17, 05:00 PDT
We'll be performing regularly scheduled system maintenance to our Loan Applications Portal. Access may be restricted during this time.
Posted on Oct 15, 09:45 PDT
System Maintenance for Consumer Loan Portal Nov 20, 22:00 - Nov 21, 05:00 PDT
We'll be performing regularly scheduled system maintenance to our Loan Applications Portal. Access may be restricted during this time.
Posted on Oct 15, 09:46 PDT
System Maintenance for Consumer Loan Portal Dec 14, 22:00 - Dec 15, 05:00 PDT
We'll be performing regularly scheduled system maintenance to our Loan Applications Portal. Access may be restricted during this time.
Posted on Oct 15, 09:47 PDT
System Maintenance for Consumer Loan Portal Dec 18, 22:00 - Dec 19, 05:00 PDT
We'll be performing regularly scheduled system maintenance to our Loan Applications Portal. Access may be restricted during this time.
Posted on Oct 15, 09:48 PDT
Past Incidents
Oct 23, 2019
Online & Mobile Banking Maintenance
Completed - The scheduled maintenance has been completed.
Oct 23, 02:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 22, 22:00 PDT
Scheduled - We'll be performing regularly scheduled system maintenance. Access to Online & Mobile Banking may be restricted during this time.
Oct 17, 16:40 PDT
Oct 21, 2019
CoinStar (Mint Plaza) Service Alert
Resolved - This incident has been resolved.
Oct 21, 07:12 PDT
Identified - The CoinStar machine at our Mint Plaza branch is unavailable at this time. We apologize for the inconvenience.
Oct 19, 11:20 PDT
Oct 20, 2019

No incidents reported.

Oct 18, 2019

No incidents reported.

Oct 17, 2019
Stonestown Branch Coinstar machine is undergoing maintenance and is currently unavailable
Resolved - This incident has been resolved.
Oct 17, 09:13 PDT
Monitoring - Stonestown Branch Coinstar machine is undergoing maintenance and is currently unavailable
Oct 15, 09:29 PDT
Oct 16, 2019
Mobile Deposit Maintenance
Completed - The scheduled maintenance has been completed.
Oct 16, 22:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 16, 20:01 PDT
Scheduled - We'll be performing regularly scheduled system maintenance. Although we do not expect any downtime, access to Mobile Deposit may be restricted during this time.
Oct 9, 12:32 PDT
Oct 15, 2019
ATM (California St.) Service Alert
Resolved - This incident has been resolved.
Oct 15, 09:27 PDT
Investigating - We are currently experiencing an issue with the ATM at our California Street branch. Access to this ATM may be limited or unavailable at this time. We apologize for the inconvenience.
Oct 11, 09:32 PDT
Oct 14, 2019

No incidents reported.

Oct 13, 2019

No incidents reported.

Oct 12, 2019

No incidents reported.

Oct 10, 2019
Online & Mobile Banking Maintenance
Completed - The scheduled maintenance has been completed.
Oct 10, 02:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 9, 22:02 PDT
Scheduled - We'll be performing regularly scheduled system maintenance. Access to Online & Mobile Banking may be restricted during this time.
Oct 9, 12:30 PDT
Oct 9, 2019
Mint Plaza branch is currently undergoing maintenance and unavailable
Resolved - Our Mint Plaza ATM is now operational.
Oct 9, 08:41 PDT
Update - We are continuing to monitor for any further issues.
Oct 9, 08:40 PDT
Monitoring - Mint Plaza branch is currently undergoing maintenance and unavailable
Oct 7, 11:41 PDT
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