Partial System Outage
Online Services Operational
90 days ago
99.53 % uptime
Today
Online Banking (Web) ? Operational
90 days ago
99.54 % uptime
Today
Mobile Banking Operational
90 days ago
99.53 % uptime
Today
Online Account Opening Operational
Documents and Check Images Operational
Contact Center ? Operational
Phone Support ? Operational
Web Chat Operational
Debit & Credit Cards Operational
Activation Operational
Purchases & Transactions Operational
Orders & Reissues ? Operational
California St. Branch Major Outage
California CoinStar Operational
California ATM Major Outage
Stonestown Branch Operational
Stonestown Branch Lobby Operational
Stonestown ATM Operational
Stonestown CoinStar Operational
Mint Plaza Branch Major Outage
Mint ATM Operational
Mint CoinStar Major Outage
Mint Plaza Lobby Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
May 6, 2021
Completed - The scheduled maintenance has been completed.
May 6, 02:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 5, 22:01 PDT
Scheduled - We'll be performing regularly scheduled system maintenance. Access to Online & Mobile Banking may be restricted during this time.
May 3, 12:51 PDT
May 5, 2021
May 4, 2021

No incidents reported.

May 3, 2021

No incidents reported.

May 2, 2021

No incidents reported.

May 1, 2021

No incidents reported.

Apr 30, 2021
Resolved - This incident has been resolved.
Apr 30, 08:51 PDT
Investigating - We are investigating an issue with the response time of our Online & Mobile Banking platform. Some services may be intermittently affected, and we will provide updates as soon as possible. We apologize for any inconvenience.
Apr 30, 08:41 PDT
Apr 29, 2021

No incidents reported.

Apr 28, 2021

No incidents reported.

Apr 27, 2021

No incidents reported.

Apr 26, 2021

No incidents reported.

Apr 25, 2021

No incidents reported.

Apr 24, 2021

No incidents reported.

Apr 23, 2021

No incidents reported.

Apr 22, 2021

No incidents reported.