Update - We are continuing to monitor for any further issues.
May 27, 08:56 PDT
Update - We are continuing to monitor for any further issues.
May 27, 08:52 PDT
Update - Our California Street & Stonestown branches have resumed normal operating hours, Monday through Saturday. Our Mint Plaza and Pacifica branches remain temporarily closed.
May 27, 08:49 PDT
Update - Our California Street and Stonestown branches are now open with normal hours, Monday through Saturday. Our Mint Plaza and Pacifica branches remain temporarily closed.
May 22, 15:55 PDT
Monitoring - To protect the health of our members and employees Mint Plaza and Pacifica branches are temporarily closed.
For more information about how we're adapting to the pandemic, click here: https://www.sffirecu.org/article/coronavirus-covid-19-update/
May 14, 08:35 PDT
Online Services Operational
90 days ago
99.88 % uptime
Today
Online Banking (Web) ? Operational
90 days ago
99.88 % uptime
Today
Mobile Banking (iOS) Operational
90 days ago
99.88 % uptime
Today
Mobile Banking (Android) Operational
90 days ago
99.88 % uptime
Today
Public Website Operational
Documents and Check Images Operational
Contact Center ? Operational
Phone Support ? Operational
Web Chat Operational
Debit & Credit Cards Operational
Activation Operational
Purchases & Transactions Operational
Orders & Reissues ? Operational
California St. Branch ? Operational
CoinStar Operational
ATM Operational
Stonestown Branch ? Operational
ATM Operational
CoinStar Operational
Stonestown Branch Lobby Operational
Mint Plaza Branch ? Major Outage
ATM Operational
CoinStar Major Outage
Mint Plaza Lobby Major Outage
Pacifica Branch ? Major Outage
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
had a major outage
had a partial outage
Past Incidents
Jun 2, 2020

No incidents reported today.

Jun 1, 2020

No incidents reported.

May 31, 2020

No incidents reported.

May 30, 2020

No incidents reported.

May 29, 2020

No incidents reported.

May 28, 2020

No incidents reported.

May 27, 2020

Unresolved incident: Branches temporarily closed.

May 26, 2020

No incidents reported.

May 25, 2020

No incidents reported.

May 24, 2020

No incidents reported.

May 23, 2020

No incidents reported.

May 22, 2020
May 21, 2020
Completed - The scheduled maintenance has been completed.
May 21, 10:42 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 15, 16:00 PDT
Scheduled - Our internal systems upgrade begins this Friday, May 15th. Online and Mobile Banking will be unavailable from Friday at 4pm until Tuesday, May 19th, so please plan ahead. California Street branch will be closed Saturday and Monday.

For more information about the upgrade, click here: https://www.sffirecu.org/internal-systems-upgrade/
May 14, 08:29 PDT
May 20, 2020

No incidents reported.

May 19, 2020

No incidents reported.