Partial System Outage

Uptime over the past 90 days. View historical uptime.
Online Services Operational
90 days ago
99.81 % uptime
Today
Online & Mobile Banking Operational
90 days ago
99.81 % uptime
Today
Alerts & Notifications Operational
Online Account Opening Operational
Mobile Deposit Operational
Bill Pay Operational
Money Movement Operational
Documents & Check Images Operational
Message Center Operational
Mortgage Account Portal Operational
Card Management (Card Activation, Travel Notifications, PIN changes) Operational
Credit Card Rewards Operational
Contact Center Operational
Phone Support Operational
Web Chat Operational
Card Services Operational
Activation Operational
Purchases & Transactions Operational
Orders & Reissues Operational
Credit Card Rewards Operational
California St. Branch Major Outage
90 days ago
95.26 % uptime
Today
California Branch Lobby Operational
90 days ago
100.0 % uptime
Today
California CoinStar Major Outage
90 days ago
85.78 % uptime
Today
California ATM Operational
90 days ago
100.0 % uptime
Today
Stonestown Branch Operational
90 days ago
97.76 % uptime
Today
Stonestown Branch Lobby Operational
90 days ago
100.0 % uptime
Today
Stonestown ATM Operational
90 days ago
94.24 % uptime
Today
Stonestown CoinStar Operational
90 days ago
99.04 % uptime
Today
Noe Valley Branch Operational
90 days ago
100.0 % uptime
Today
Noe Valley Branch Lobby Operational
90 days ago
100.0 % uptime
Today
Noe Valley Branch ATM Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

May 6, 2026

No incidents reported today.

May 5, 2026
Online Banking Outage
Resolved - We’re happy to report that the issue affecting online and mobile banking has been resolved. We will continue to closely monitor systems to ensure services remain stable. If you experience any additional issues, please don’t hesitate to contact us.

Thank you for your patience and understanding.
May 5, 18:30 PDT
Investigating - Online and Mobile Banking services are currently unavailable. We are actively working to resolve the issue and will share updates as soon as possible. We apologize for any inconvenience.
May 5, 17:18 PDT
Online Banking Outage
Resolved - We’re pleased to share that the issue impacting online and mobile banking has been resolved. We are actively monitoring performance to ensure continued stability. If you experience any further issues, please don’t hesitate to reach out.

Thank you for your patience.
May 5, 11:01 PDT
Identified - We’ve identified the issue impacting online banking and are actively working to resolve it as quickly as possible. We’ll continue to provide updates as more information becomes available. We apologize for the inconvenience and appreciate your patience.
May 5, 10:13 PDT
Investigating - Online and Mobile Banking services are currently unavailable. We are actively working to resolve the issue and will share updates as soon as possible. We apologize for any inconvenience.
May 5, 07:29 PDT
May 4, 2026

No incidents reported.

May 3, 2026

No incidents reported.

May 2, 2026

No incidents reported.

May 1, 2026

No incidents reported.

Apr 30, 2026

No incidents reported.

Apr 29, 2026

No incidents reported.

Apr 28, 2026

No incidents reported.

Apr 27, 2026

No incidents reported.

Apr 26, 2026

No incidents reported.

Apr 25, 2026

No incidents reported.

Apr 24, 2026

No incidents reported.

Apr 23, 2026

No incidents reported.

Apr 22, 2026

No incidents reported.

← Incident History Powered by Atlassian Statuspage